Bianca bracelet

Made with pure gold and mixed with other metals for added strength, our 9k gold is more durable than higher-karat gold, making it perfect for daily wear without sacrificing its radiance.

In caring for your 9k gold jewellery, here are a few tips to ensure its long-lasting shine:

How to store 9k gold jewellery 

When not in use, keep your jewellery in a soft pouch or a lined jewellery box to prevent scratches and reduce exposure to air, which can cause tarnishing.

How to clean 9k gold jewellery 

While 9k gold is made to last a lifetime, it does require occasional polishing. To restore its gleam, simply wipe it with a soft, lint-free cloth. For a deeper clean, a mild solution of warm water and detergent-free dish soap will make your jewellery sparkle—just make sure to dry it thoroughly afterward. Do not use abrasive cleaners. 

Wearing Your Jewels

Perfumes, lotions, and cleaning products can all dull your jewellery’s shine. Be sure to put on your jewellery last when getting ready, and remove it before swimming, exercising, or using any chemicals.

If you have questions about maintaining your jewels, our Customer Care team is always here to help.

GOLD VERMEIL & STERLING SILVER

Orders received after 9 am AEDT will be shipped the following business day via Australia Post Express.

Please allow 3–5 business days for your order to be dispatched during sale periods, this also includes in-store pick ups.

SOLID GOLD & CEREMONIAL

Temple of the Sun fine jewellery is handcrafted in our Byron Bay studio.

Please refer to each product page for accurate lead times.

By Charlotte accepts returns within 30 days of purchase.

We do not accept returns on the following:

• Pierced earring styles for hygiene reasons.
• Items purchased on sale or with a promo code (excluding newsletter signup).
• Items must be returned in their original condition, undamaged, unworn and properly secured in the By Charlotte box provided.
• All sale purchases are FINAL SALE and are not valid for refund, credit note, or exchange returns unless deemed faulty.

Standard Packaging – Free

Your jewellery items will be delivered in an eco-friendly by charlotte cotton drawstring bag. Your jewellery will be packaged in our iconic pink by charlotte box. (if applicable to your purchase)

Gift Wrapping – $9.00

Your order will be beautifully presented in our by charlotte gift box and tissue paper. Jewellery will be packaged in our iconic pink by charlotte box.

Packaging may vary according to supply and promotional periods. All by charlotte orders are sent in bubble-wrapped satchels for the security of your pieces.

To find out more information about our packaging and commitment to sustainability.